Why should I use ApproveRx?
ApproveRx is designed to help pharmacies and healthcare professionals find and submit prior authorization approval forms quickly and efficiently. ApproveRx can help streamline the prior authorization process and improve patient care. The site also allows you to manage and view the prior authorization requests you submitted. In addition, you can cut down on paper faxes with the ApproveRx e-fax capability.
Who runs the ApproveRx website?
ApproveRx is managed by Asembia Technology, LLC, which provides specialty pharmaceutical
contracts, programs and information management services for national, regional,
and local pharmacy providers. Asembia, its member pharmacies and Pharma/Biotech partners
are leading the way in continuing to define the specialty pharmacy channel.
What should I do if I forgot my password?
Simply click on the "Forgot Password" link in the login box. Follow the
password retrieval process.
Why should I use the “address book” feature?
The address book feature allows you to pre-populate certain information to make
completing the prior authorization form faster and easier.
What is the “notes” function and why
should I use it?
The notes functionality can help you manage your prior authorization requests. Each
time a prior authorization request is submitted, a “note” is logged
with the date and time the request is submitted to the party.
Does ApproveRx fax my prior authorization request for me?
Yes, ApproveRx faxes your request using our secure fax server. All you need to do is click on the “fax form” button and complete the fax details page.
What will the fax recipient receive when I fax a request to them?
The recipient will receive a fax cover page with the information you specified and the prior authorization request. You may choose to attach PDF’s or documentation and in that case that will be received, as well.
How do I know that the fax I sent went through?
You will receive an email indicating that your fax was sent. Additionally, a “fax sent” message will also appear in your submitted prior authorizations under the Status.
How does the recipient of the fax know who to respond to?
The fax details page allows you to customize this information and input your fax # which the recipient should use when responding.
How long does a fax take to go through, using ApproveRx?
The ApproveRx fax server is similar to other fax services. The fax will be submitted as soon as you click the submit button. From that time, the fax should be submitted within a minute or two.